JĀNKĀR (Knowledgeable) – Leveraging Everyday Innovations in Governance and Accountability
Jaankaar (Knowledgeable) is an interdisciplinary collaborative research project based in Delhi, funded by the Goldsmiths QR-GCRF fund. The academic partner is the Indraprastha Institute of Information Technology (IIIT Delhi). Jaankaar engages with a significant challenge faced by people living in low income neighbourhoods in Delhi, namely, while rights to social protections exist, many people have difficulty accessing them due to intersecting factors of low literacy, multiple dimensions of poverty, discrimination, corruption and poor service delivery. These challenges are further complicated by the recent shift to providing access to services via digital interfaces.The project works in partnership with a civil society organisation (CSO) which engages with these challenges through grassroots advocacy and rights education.